Privacy Policy

1. Information We Collect

1.1 Personal Information

When you interact with our website, we collect the following personal information:

Name

Email address

Phone number

Billing and shipping address

Payment information (securely processed through trusted third-party payment gateways)

1.2 Non-Personal Information

We also collect non-personal information, including:

Pages visited on our website

Referring website or search engine

2. How We Use Your Information

We use your information for the following purposes:

To process and fulfill orders

To provide customer support

To enhance website functionality and user experience

To send updates, promotional offers, and newsletters (with your consent)

To comply with legal obligations and protect against fraudulent transactions

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information with:

Service Providers: Third-party companies that assist with payment processing, shipping, and marketing.

Legal Authorities: When required by law or to protect our rights and property.

4. Cookies and Tracking Technologies

We use cookies to improve your browsing experience. Cookies help us:

Recognize returning customers

Store your preferences

Analyze website performance

You can disable cookies through your browser settings, but some features of our website may not work properly without them.

5. Data Security

We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include:

Secure Socket Layer (SSL) encryption

Restricted access to sensitive data

Regular security audits

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:

Transaction Data (e.g., billing, shipping, and payment records): retained for up to 7 years as required by tax, accounting, and legal obligations.

Customer Support Data (e.g., inquiries, complaints): retained for up to 3 years after resolution of the request.

Marketing Data (e.g., newsletter subscriptions): retained until you withdraw consent or opt out.

Non-Personal/Analytics Data: may be retained for a longer period in an aggregated or anonymized form that does not identify you.

Once the retention period expires, we will securely delete or anonymize your personal data, unless a longer period is required by law.

7. Your Rights

You have the following rights regarding your personal information:

Access your data and request a copy

Update or correct inaccurate information

Request deletion of your personal data (subject to legal and contractual obligations)

Opt-out of promotional communications

To exercise these rights, please contact us at spireyellow@gmail.com

8. Children's Privacy

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date. Please review this policy periodically for any updates.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us:

Email: spireyellow@gmail.com

Phone: +91 9932848829